When using Two, it’s possible to edit live orders to go beyond traditional selling methods and tap into the full potential of your business, all while providing the best purchasing experience for your customer. With just a couple of easy edits, you can leverage upselling opportunities in seconds, helping to maximise every order value! This feature is called Upsell with Two.
Here’s how to get started:
- Go to your Merchant Portal or E-Commerce backend and review any recent orders.
- Using the Order Creator from Two, check the customer’s maximum order limit.
- Approach the customer with your suggested changes, whether that be a different product or additional products/services.
- Find their order in the Merchant Portal or your E-Commerce platform and simple update the order with the new details. Remember, if you edit in the portal but use an e-commerce platform, then your system may become out of sync.
Remember, this is only for orders confirmed by your customer and before you fulfill them.
Here’s a video from Two Product Manager Greg Stait to show you this new feature in action: