I’m a Seller!
The Two Merchant Portal
Merchant Portal Tour
Learn more about Two's Merchant Portal and watch a short guided tour of the entire portal and how to use it here.
Logging in
The Merchant Portal is the main tool you and your team use to see key information about B2B sales processed through Two. Learn how to log in!
Orders
Orders can have different statuses on the Order tab in the Merchant Portal. Learn more about what your status means here.
Editing live orders
Existing BNPL solutions can make it difficult to upsell. Learn more about how you to use Upsell with Two to maximise B2B sales!
Learn how the Customer Tab works
Are you a seller looking for information about your customers? Learn how to access the Customers page and what information to find here.
Settlements
Are you a seller looking for information about settlements? Learn how to navigate the Settlements page and what information is stored here.
Credit Check
Two performs immediate credit checks of your customers and shows how much they’re approved for. Learn more about how Two credit checks your buyers here.
Order Creator
Learn about Two's Order Creator, why it's perfect for online orders, and the advantages it brings to your business!
Invoice details
Learn more about the invoice details you can access, as well as other key information you can find in the Orders page.
Account & Settings
Learn more about the functionalities and features offered on the Accounts & Settings page in the Two Merchant Portal.
Orders with Two
Payment terms
Are you a seller offering net-terms at the checkout? Learn more about the different payment terms Two allows you to offer your customers.
How and when do I get paid?
Are you a seller getting those B2B sales though Two, but don't know the process of Two paying you for them? Learn how and when Two pays you for them.
What if a buyer pays me directly?
If your buyer has accidentally paid you instead of Two, there are a couple things you can do to fix the problem. Find out more information in this article
Credit risk
When offering trade credit to your B2B customers, Two absorbs your cash flow burden & takes on risk, including fraud. Learn how Two approaches credit risk.
Who can buy using Two?
Almost all types of buyers are able to use Two as their method of payment, but there are exceptions. Find out more.
Recourse
Are you seller wondering what the recourse process is? Learn more about the recourse process is and the steps involved.
Dunnings & Collections
When receiving payments from Buyers, Two follows a dunning & collections process. Learn more about the process here.
Guaranteed Checkout
Explore Two's Guaranteed Checkout for Merchants. Learn more about the Guaranteed Checkout and how this seamless and secure checkout process works.
My payout does not match the stated amount in my settlement report.
Learn why the payout amount might not match the statement report, with examples to help you understand it more.
Fraud and Safety
Who takes the risk using Two?
Curious about who takes the responsibility for fraud and safety risk when using Two? Learn who takes the risk here.
Fraud checks
Learn more about Two's robust fraud checks, designed to safeguard your transactions and protect both you and your buyers from credit and fraud risk.