When you use Two, we will assume responsibility for credit and fraud risks associated with the transactions.*
*Two may not assume the credit or fraud risk assessment depending on certain variables such as market or solution chosen.
Additionally, Two manages the process of following up with the buyer regarding outstanding payments based on their specified terms.
In the event that a buyer fails to settle the invoice by the specified deadline, their access to Two is temporarily suspended until all outstanding invoices are paid.
In addition to conducting credit assessments for purchases, Two also performs comprehensive fraud and risk evaluations for companies utilising our services.
In certain cases, we may reach out to you to gather additional information about the buyer (if known to yourselves), or directly contact the buyer to request additional verification, particularly when suspicious activities are detected.
For more information and answers to any additional queries you may have, kindly refer to the FAQ section below. Simply click on the relevant question for further details.
FAQS
Can my company split the risk so buyers can buy for more?
At this point in time, this is not possible.
I know my buyer will pay but later than usual, can they still get credit?
Generally, as Two carries the risk, we do not support this. If your buyer has outstanding invoices, these should ideally be paid before placing new ones. Otherwise Two is at risk of losing the total amount if still unpaid.
You can also choose to enable to Guaranteed Checkout solution for buyers that you know won’t get credit to make sure the order still goes through. This will however be at your own risk.